Ozark Compost & Swap
Terms of Service
Effective Date: October 14th, 2026
Welcome to Ozark Compost & Swap ("OCS," "Company," "we," "our," or "us"). These Terms of Service govern the use of our website, compost collection services, subscriptions, and related communications.
By purchasing or using our services, you agree to these Terms of Service, subject to applicable law. Additional consent is required for marketing text messages as described below.
1. Description of Services
Ozark Compost & Swap provides residential and commercial organic waste collection, composting, and related sustainability services.
Services may include:
- Scheduled collection of accepted organic waste
- Provision and exchange of collection containers
- Transportation and processing of collected materials
- Compost-related products and services
- Customer support and educational resources
Service availability, collection frequency, and pricing may vary depending on location, subscription plan, and service agreements.
2. Subscriptions and Billing
Recurring Payments
Customers enrolling in recurring services authorize OCS to charge their selected payment method according to the subscription pricing and billing frequency disclosed at enrollment.
Subscriptions renew automatically at the applicable billing interval until canceled in accordance with these Terms.
Pricing Changes
OCS reserves the right to adjust subscription pricing to account for operating costs, fuel, labor, disposal expenses, or other business considerations.
Customers will receive advance notice of material pricing changes before the new price takes effect, as required by applicable law.
Failed Payments
If a payment is declined or cannot be processed, OCS may notify the customer and request an updated payment method.
OCS may suspend service for unpaid balances after providing appropriate notice.
3. Collection Services and Customer Responsibilities
Collection Schedule
Customers will receive collection services according to their subscribed service schedule.
Schedules may be adjusted due to holidays, weather, road conditions, equipment failures, staffing limitations, or other circumstances beyond OCS's reasonable control.
Container Accessibility
Customers are responsible for placing collection containers at the designated collection location and making them accessible on scheduled collection days.
OCS is not responsible for missed collections caused by inaccessible containers, incorrect placement, unsafe conditions, or customer failure to follow collection instructions.
Accepted Materials
Customers agree to place only materials accepted under OCS's current composting guidelines into collection containers.
OCS reserves the right to refuse collection of contaminated, hazardous, prohibited, or otherwise unsuitable materials.
Company-Owned Equipment
Collection buckets, lids, and other equipment supplied by OCS remain the property of OCS unless expressly sold or transferred to the customer.
Customers agree to exercise reasonable care of supplied equipment and return company-owned equipment upon termination of service.
4. Missed Collections and Service Interruptions
OCS will make reasonable efforts to provide reliable collection services.
Customers should report missed collections promptly through our customer support channels.
When a missed collection results from an error by OCS, we may provide a replacement collection, service credit, or other reasonable remedy at our discretion, subject to applicable law.
OCS is not responsible for delays or interruptions resulting from severe weather, road closures, natural disasters, government restrictions, or other events beyond our reasonable control.
5. Cancellation and Refunds
Customers may request cancellation by contacting OCS through its designated customer service channels.
Cancellation requests will be processed according to the cancellation terms disclosed at enrollment and applicable law.
Unless otherwise required by law or agreed in writing, cancellation does not automatically entitle a customer to a refund for services already provided.
Any outstanding balances for completed services remain payable.
Upon cancellation, customers must make reasonable arrangements to return company-owned collection containers.
6. SMS Messaging Terms and Conditions
Program Description
Ozark Compost & Swap offers an optional SMS and MMS messaging program for marketing, promotional offers, composting service information, and one-on-one communications with prospective customers.
Messages may include promotional campaigns, special offers, pricing information, responses to inquiries, and sales-related follow-up communications.
Routine collection reminders and operational service notifications may be delivered through separate service communication systems.
SMS Consent
By affirmatively opting in to receive promotional SMS messages from Ozark Compost & Swap, you consent to receive marketing and promotional text messages at the mobile number provided.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Providing a telephone number, making a purchase, or accepting these general Terms of Service does not by itself constitute consent to receive marketing text messages.
Message Frequency
Message frequency varies depending on promotional campaigns and customer interactions.
Message and Data Rates
Message and data rates may apply.
Opt-Out Instructions
You may opt out of the OCS SMS marketing program at any time by replying STOP to a message received through that program.
After your opt-out request is processed, you will receive confirmation and no further marketing messages through that program unless you provide renewed consent.
Customer Support
For assistance, reply HELP or contact service@ozarkcompost.com.
Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
OCS does not share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes.
Information may be processed by service providers acting on our behalf to operate our messaging program, subject to appropriate confidentiality and data protection obligations.
Please review our Privacy Policy at:
7. Privacy and Personal Information
OCS collects and processes personal information as reasonably necessary to provide services, manage customer accounts, process payments, respond to inquiries, and conduct marketing activities where permitted.
Personal information may include names, addresses, telephone numbers, email addresses, subscription information, and transaction records.
Our collection, use, retention, and disclosure of personal information are further described in our separate Privacy Policy.
8. Intellectual Property
Website content, branding, logos, graphics, text, and other materials created or owned by OCS are protected by applicable intellectual property laws.
Customers and website visitors may not reproduce, distribute, modify, or commercially exploit these materials without authorization.
9. Disclaimer and Limitation of Liability
OCS will use reasonable care in providing its services.
To the fullest extent permitted by applicable law, OCS shall not be liable for indirect, incidental, special, or consequential damages arising from the use of its website or services.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
10. Changes to Services and Terms
OCS may update its services, operating procedures, and Terms of Service from time to time.
Updated Terms will be published on our website with a revised effective date.
Where required by law or an existing agreement, OCS will provide advance notice or obtain consent before changes become effective.
11. Governing Law
These Terms of Service are governed by the laws of the State of Arkansas, without regard to conflict-of-law principles, except where applicable law requires otherwise.
12. Contact Information
Ozark Compost & Swap
Website: https://ozarkcompost.com
Email: service@ozarkcompost.com
For questions about these Terms of Service, subscription billing, service changes, or cancellation requests, please contact our customer support team.